Skill-based matchmaking (SBMM) has always been a topic of discussion in the gaming community, particularly when it comes to popular titles like Call of Duty. Recently, Activision conducted research on the effects of disabling SBMM in multiplayer lobbies, and the results were quite telling.
According to Activision’s 25-page paper on skill-based matchmaking, it is clear that skill is just one of many factors considered in the matchmaking process. However, when Activision secretly disabled SBMM and monitored player retention, the outcome was surprising – “everyone hated it.” Players were more likely to quit matches, play less, and experience more negative blowouts without SBMM in place.
One of the key findings from Activision’s research was that playing against better opponents can potentially help players improve over time. However, being consistently outperformed in matches often leads to frustration and can result in players quitting mid-game. This negatively impacts the overall player experience, regardless of skill level.
Activision found that skill-based matchmaking has a positive impact on games by allowing players to contribute meaningfully to their teams. This not only leads to personal achievements but also helps to avoid one-sided blowout matches that can be discouraging for all players involved. Overall, SBMM enhances the overall gameplay experience in Call of Duty multiplayer.
While Activision acknowledges the importance of skill-based matchmaking, they are also exploring the possibility of introducing a core multiplayer playlist that does not utilize SBMM. However, historical testing has shown that low- and mid-skill players may be less inclined to participate in such a playlist. This highlights the challenge of finding a balance between competitive gameplay and accessibility for all players.
Skill-based matchmaking plays a vital role in shaping the multiplayer experience in Call of Duty. While there are differing opinions on the efficacy of SBMM, Activision’s research confirms that it ultimately benefits the majority of players by creating fair and engaging matches. Moving forward, it will be interesting to see how Activision continues to fine-tune the matchmaking system to cater to the diverse player base of Call of Duty.
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