AT&T has confirmed that there is an issue impacting completing calls between carriers. They are working as quickly as possible to diagnose and resolve the problem. This outage is causing dropped phone calls across the US.
Verizon spokesperson Kevin H. King stated that the network is operating normally, but customers primarily in the Northeast and Midwest are experiencing issues when calling or texting customers served by another carrier. It is crucial to note that Verizon is also affected by this outage.
The exact start time of the outage and its root cause are still unknown. Downdetector charts for both Verizon and AT&T suggest that problems may have begun around 2 PM ET. The Federal Communications Commission is currently investigating the issue of dropped calls across multiple states.
In February, AT&T experienced a massive outage that disrupted service for thousands of customers nationwide. Following that incident, the carrier issued an apology and offered a $5 credit to affected customers. It is clear that outages of this magnitude can have far-reaching impacts on consumers.
The ongoing outage affecting AT&T and Verizon is a cause for concern as dropped calls can disrupt essential communication. It is crucial for both carriers to work swiftly to identify and rectify the issue to minimize the impact on their customers. The involvement of the Federal Communications Commission underscores the severity of the situation and highlights the need for comprehensive investigations into such outages to prevent future occurrences.
Leave a Reply